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Bank Customer Service Officer

1 - 4 years
Posted: 2018-12-22

Industry
Recruitment/Staffing/RPO
Function
Sales/Business Development
Role
Customer Service Executive
Posted On
22nd Dec 2018
Job Ref code
6933838
Job Description
Job Description :

Permanent
Jurong Toh Guan and Expo (Changi Business Park)
Shift work
Up to $3.7K + Allowances + VB + AWS


Job Responsibilities
  • To attend to customers' queries & complaints
  • To handle enquiries (incoming calls) on banking products & services
  • To follow-up on any outstanding issues
  • Identify cross-selling opportunities
  • General administrative duties.
Salary
  • Salary $2100 to $3200
  • + $450 fixed allowance
Working Hours
  • Rotating Shift - (9hrs per shift including lunch break)
  • Earliest Shift starts @ 7am
  • Latest Shift starts @ 6pm
  • There are shifts in between
  • NO OVERNIGHT shift
  • 5 Rotating Days (inclusive of Weekends & Public Holidays)
  • 2 Days Off per Week (could be weekday or weekend)
  • ***Taxi reimbursement / Mileage claim provided during certain shift schedules***
  • If shift starts at 7am
  • If shift ends at 10pm onwards


Location
  • Jurong Toh Guan and Expo (Changi Business Park)

***Shuttle busses will be provided in various MRT stations pick up and drop off point***
  • Jurong East MRT
  • City Hall MRT
  • Toa Payoh MRT
  • Hougang MRT
  • Tanah Merah MRT


Job Requirements
  • Minimum Diploma/Degree holders
  • Applicants must be willing to work/travel in both Expo (Changi Business Park) & Jurong Area.
  • Candidates must be willing to work Shift Hours - No part time classes.
  • Preferably junior executives specializing in Customer Service/Call Centre/Phone-Banking/ Hospitality and Banking or equivalent.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No:R1658584)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Company

Success Human Resource Centre Pte Ltd has been in the staffing industry since February 1997 and has achieved a reputation for efficient and personalized good service to cater to the staffing need of the various industries in Singapore. Our wide range of clienteles varies from different industries like banking, manufacturing, hotel, hospital, commercial, shipping and etc.Product & ServicesSuccess Human Resource Centre Pte Ltd provides staff talents of all categories. Wespecialise in Temporary and Contract Placement, Permanent Placement, Outsourcing of payroll services, overseas recruitment, etc.Success Human Resource Centre Pte Ltd specializes in the following:AccountingBanking and FinanceAdministrationITRetailSecretarialLogisticTechnicalSales & MarketingHospitalityFood & BeverageShipping


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