Global MNC Great growth opportunities Attractive Remuneration My client is a global MNC in the skin care space and they are seeking applications from experienced marketers to come join their growing team. You will be working with a fast growing innovative brand with new launches and activations and you will be tasked with coming up with and executing the brand strategy for the entire brand portfolio working closely with the in-market sales team. You will be responsible for coming up with the annual, mid and long term marketing plans for the portfolio to achieve aggressive growth targets and lead the launch activities on the brand. You will have a degree in business or marketing with at least 4-5 years of experience in marketing/brand management experience in FMCG preferably within the skin care space. This is a high visibility role with great growth opportunities in an MNC setting. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases