This will work closely with business partners and internal teams by providing functional expertise and insight to implement and execute complex process, data, and technology solutions for the Finance solution. It is expected to be professionals with substantial knowledge in the implementation space and have experience on low, medium and high rigor IT projects This position requires an experienced analyst who can partner effectively with all levels of the organization, lead others, drive results, and make challenging decisions across extremely complex, varied tasks where problems are vaguely defined and strategic in nature.
This position participates and/or leads the implementation of the Treasury Solution which supports and enables Cargills treasury and finance process for treasury. This position will also collaborate and help support treasury related activities within the other process areas.
This position is expected to follow the Cargill Project Delivery Process and Requirements Analysis framework.
Position must demonstrate the following competencies: Change Management, Ability to navigate through ambiguity, Collaborates beyond team boundaries, Courage, Resilience, Ability to translate the As Is to the To Be while understanding broader impact, Empathy and Effective Communication skills with BU facing partners.
Analysis & Requirements Gathering (50%)
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Elicit functional and non-functional (performance, availability, security, accessibility, cross-browser compliance) requirements using a methodology most appropriate for the context of each project, such as Joint Requirements Planning (JRP), Joint Application Development (JAD).
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: Business Requirements Document, Use Cases, Screen and Interface Designs.
Facilitate requirements discussions with key stakeholders
Communicate and clarify the requirements to the design and development resources. Assist in translating business requirements into functional design specifications
Clarify and improve the business processes impacted by the technology changes that are part of assigned projects.
Evaluate system changes for downstream system and/or organizational impacts
Plan for acceptance of solution (change management, communication, training needs)
Provide subject matter expertise in assigned business process areas
Solution Design (20%)
Create solution designs across process, data, and technology that meet business requirements and adhere to relevant standards and principles, leverage common tools and processes, and meet cost/delivery objectives.
Consider in the design, the business implications of the application of technology to the current and future business environment.
Perform reviews with key stakeholders throughout the design lifecycle to ensure alignment on solution designs and requirements. This may include but is not limited to the following activities: design reviews, testing execution, deployment verifications, customer satisfaction reviews, etc.
Create supporting solution design documentation to ensure sustainment of the solution and business capability, support solution implementation as necessary.
Develop requirements specifications according to standard templates, using natural language.
Participate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Be the liaison between the business, technology teams and support teams.
Actively participate in discussions on solution options and business partner decision making to minimize the amount of project investment divergence from target architecture
Business Partnership (15%)
Work with businesses to identify and confirm connections between business goals and strategies and the process data, and technology investments required to achieve them.
Engage with and influence business units on their assumptions of how they will successfully execute their plans
Create and maintain strong working relationships with technology teams, functional counterparts, vendors and business partners.
Effectively engage stakeholders in change management activities
Project Delivery Responsibilities (15%)
Manage workload and priorities to deliver agreed upon project milestones
Provides input to staffing plans at the project-level to identify key / required skills
Ensure traceability from business requirements through application testing and work with offshore development and QA teams clarifying requirements.
Holds project team resources accountable to their deliverables and ensures project execution.
Prepare high and detailed level estimations of effort in order to achieve a preferred solution.
Provide guidance and oversight during requirements, design, build, and test phases.
Other Relevant Information
Ability to travel up to 20%
Strong knowledge on treasury process and ION Wallstreet application
Added advantage if have finance process knowledge and finance module of SAP and JDE applications
Understand the end to end solutions and integrations of the application
Qualifications Required Qualifications
Bachelors degree in Business Administration, Finance, Computer Science or Management Information Systems; OR equivalent experience
3 years experience in diverse operational, development and/or business roles
Experience collaborating with project teams to define business requirements and deliver solutions that meet business goals
Experience in developing integrated solutions involving process, data, and technology
Experience with business case development
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Ability to influence peers and leadership stakeholders
Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people.
Strong project management, planning and organizational skills
Ability to quickly comprehend the functions and capabilities of new technologies
Demonstrated ability in identifying and developing strategies to address change management issues.
Business fluency in English
Experience, across various businesses and project types (including custom software development, COTS and SAAS implementation, O&M support).
Experience in Use Case diagramming, Business Process Modeling (BPM) and User Stories development.
Experience with Software Development Life Cycle (SDLC)
Familiarity with Business Analyst Body of Knowledge (BABOK)
Experience working in a business role including mergers and acquisitions
Experience with in-house developed and package implementations.
Knowledge of and experience with Change Management
Familiarity with Cargills Project Delivery Process (PDP) Methodology
Familiarity with Cargills Requirements Analysis and Solution Design process framework.
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases