Morgan Philips Executive Search is the first digital headhunting company.
We have created an extremely innovative model enabling you to recruit your talent better, faster and cheaper. We have rethought and reworked the two main links in the recruitment value chain - sourcing and consulting. Our consultants are backed up by the power of the Morgan Philips model: 4 talent research centres which enable us to look at 10 times more candidates on average. A community of several thousand experts helping us to identify hidden talent - potential candidates not actively seeking a new position and difficult to find using traditional methods. Our job offers are communicated to more than 9 million potential candidates each month through social networks. Effective assessment tools which evaluate candidates’ personalities more efficiently, as well as their fit with your company’s culture.
Our innovative tools enable us to offer the services of our direct approach professionals at extremely competitive rates, starting from only 18% of gross annual remuneration.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases