Market intelligence analysis in Chemical Industry Working with global team for business trends Focusing in both commercial and supply/demand analysis A market leader of service provider is expanding the business intelligence team, now they’re looking for an experienced Business Analyst to join global team and base in Singapore Job Scope: As a Business Analyst, you will Provide data, analysis and reports for global chemicals strategy Understand the market trend and track projects Contribute to the development and sharing of overall market knowledge and business intelligence Actively build relationships with external consultants and maintain effective product network Key requirements: Preferably a background in finance/ business economics/ engineering with at least 4 years’ experience in chemical industry with market analysis responsibilities Experience in commercial systems (CRM, Business Insight, external database) Fluent in English, verbally as well as written Strong skills in developing excel worksheets and power points presentations Please send your resume in WORD format by clicking the apply button below or contact Yin Yang on +65 6701 1522 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1767020 (Yin Yang).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases