a. Leverage your personal network of Industry relationships across the Singapore, to secure executive-level introduction meetings to generate new business b. Excellent understanding of client’s business needs turning those goals into concrete projects and detailed proposals c. Communicating and influencing C-level executives and IT management on the value proposition of Digital, best practices, and technical solutions d. Research new prospects, new contacts, and map/segment the marketplace; and manage and grow contacts e. Attend industry conferences across the country to introduce DigitalPrapti to new prospects and understand the latest industry trends
2 Sales Leadership/Market Segmentation
a. Lead personal, networked-based sales pursuits across the Singapore
b. Significant generation of weekly prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
3 Target Account Strategy
a. Provide leadership around the sales pursuit process and proposal delivery teams for Key Accounts
4 Alliance Development
Øa.Identify and develop unique, industry-specific alliance partners that can drive leads to West Monroe Partners
5 Marketing Programming and Campaign Execution
a. Team closely with West Monroe Marketing to develop new client case studies/project summaries and execute business development campaigns
Our Digital Technology Practice transforms our clients’ business by designing and delivering user-centered digital experiences that provide effortless interactions, promote customer loyalty, increase revenue, and improve collaboration across geographies and business functions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases