The candidate should have proven track record in sales with an understanding of customer analysis, business plans, marketing focus. Identification of growth, and management experience is key having been gained from the Engineering & IT Software Services Industry. He/She should drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients.Close new business consistently at or above quota level also ensure that the projects are executed according to client expectations within the parameters of the terms of contract. Taking Go-to-market solutions by working closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope. They would also be responsible for oversight of all Client Management processes including planning, selling, delivery and management, also develop and execute on a strategic plan for the territory and create reliable forecast.
More than six years of experience in Engineering IT Services and Technology.
Business acumen. Strong commercial and negotiating skills
Professionalism and presentation skills
Strong communication and interpersonal abilities
Strong experience in Penang.
Looking for only local Malaysian candidates.
Please share your resumes at firstname.lastname@example.org.
As software is becoming ubiquitous in every device we use, defects are no longer a problem to be managed. They have to be predicted and excised. At Mindteck, quality is beyond delivering error free software. We view our processes and methodologies as an inherent feature enabling us to exceed customer expectations. Quality is a way of life at Mindteck covering all processes, interactions and deliverables.
At Mindteck, we benchmark our quality processes against international standards like ISO and CMMI. We are ISO 9001:2000 and ISO 27001:2005 certified and an SEI CMMI level 5 Certified company. Besides these certifications, Mindteck is also ISO 13485:2003 certified to serve the Medical Electronics Industry.
Our quality policy states - "We shall strive to satisfy our customers by consistently ensuring cost effective and timely delivery of high quality software solutions."
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases