Participate in all aspects of sales and customer engagement activities such as solution presentation, conducting workshops, demonstration and Proof of Concepts
Involve in gathering, understanding and scoping the requirements, sizing the efforts and providing the estimations
Provide documentations for the proposed solution with Scope of Work, Assumptions and Technical writeups
Oversee the ongoing development and operations of a business intelligence & analytics architecture that enables fact-based decision making and ad hoc analysis and insight generation
Lead the team in delivering the Business Intelligence & Analytics solution by performing the complete SDLC, requirement gathering, analysis, design, development, installation, test and implementation of Data
Warehousing and Business Intelligence & Analytics solutions
Provide technical support to all team members during project execution
Collaborating with end users to identify needs and opportunities for improved data management and delivery
Improving and streamlining processes regarding data flow and data quality to improve data accuracy, viability and value
Mentoring the Business Intelligence & Analytics team but also other service lines for cross selling optimization
The Business Intelligence & Analytics Solution Architect should have minimum 6 years of consulting and end-to-end implementation experience in delivering business intelligence & analytics solutions for enterprise, ideally have a Degree in Computer Science or equivalent
Strong experience with Enterprise Business Intelligence & Analytics tools like SAS, MicroStrategy
Strong experience with Enterprise integration tools like Informatica, Microsoft SSIS, SAS DI
Strong hands-on experience in Visualization tools like Tableau, QlikSense, Power BI
Good knowledge of Big Data will be an advantage
Strong understanding of the architecture of solutions involving the above mentioned tools
Ability to understand business requirements and convert them into solution designs
Provide documentations for Architecture Design, Technical Specifications Documents, Data Modeling and
Advanced Visualization Techniques
Advanced knowledge of performance optimization at all levels
Excellent communication skills with the ability to confidently communicate (verbally and written) to all
levels of the business from operational to executives
Extensive pre-sales experience in solution envisioning, building demonstration, estimates, proposal
development and customer presentations
Good problem solving and analytical skills
Ability to manage and work with a culturally diverse population
Ability to make decisions and deliver even within ambiguous situations
PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.
Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.
Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.
We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases