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Call Centre Executive/Customer Relations (5 days/Office Hours/MNC)

Keywords / Skills : Call Centre Executive/Customer Relations (5 days/Office Hours/MNC)

1 - 4 years
Posted: 2019-06-21

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
21st Jun 2019
Job Ref code
7333126
Job Description
Job Description :
  • Assist the Line Manager to maintain customer service excellence activities/programs.
  • Provide support to enquiries on promotions, products and services
  • Contribute to the team in providing excellent after-sales support through various customer touch-point provide
  • Instill customer loyalty and retain customers through the company's retention strategies
  • Resolve customers complaint/ feedback


Requirements:
  • Diploma with minimum 1 year Customer Service / Telemarketing / Call Centre experience
  • Good email and phone etiquette
  • Proficient in computer skills; CRM/ERP and Microsoft Office
  • $2500 depending on relevant experience
  • Able to speak Mandarin to liaise with Mandarin-speaking clients


Interested candidates, please send resume to with expected/last drawn salary.EA License No: 12C6253
Registration No: R1219601

About Company

Connecting talents . Driving dreamsDynamic Human Capital connects talents to earnest employers who are serious about taking steps to grow together. Working closely with esteemed organizations, we unearth potential gems for each clients recruitment needs.What we doOur experience and specialization take us through scores of potential human resources that could be that instrumental player in your organization. As strategic advisors, our goal is to suss out the right personnel to be the right fit in diverse industries.We pride ourselves with a seamless approach to facilitate the pursuit of individuals who are serious about their career.


Walkin for you