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Call Centre Operator (2.2K | Handle Enquiries | Bukit Batok)

Keywords / Skills : Call Centre Operator, Customer Service, Customer Care Officer, call center

Posted: 2019-12-20

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
20th Dec 2019
Job Ref code
7705853
Job Description
Job Description :

Ministry Related Call Center
Customer Service | Answer Enquiries
Comprehensive Training Provided


Our client is a Ministry related call center.
They are looking for a Customer Care Officer to join their amazing team!

Responsibilities:
Manage customer service hotline and provide level 1 support in call center
Handle queries over the phone or email
Stay updated and apply the right actions when rendering aid to customers
Active listening and understanding customers, thereby resolving/escalating issues accordingly
Work as a team to ensure service standards are met

Job Requirements:
Candidates should possess minimum O levels
Customer-oriented, with good interpersonal and communication skills
Adaptable and able to work in a fast-paced environment
Team-player
Experience in customer care/call center not required but will be an added bonus!
Candidates who enjoy helping people are highly encouraged to apply:)

Other Info
Salary: $2,000 - $2,300
Working hour: Weekdays (8.30am to 5.45pm) and Alternate Sat (8.30am to 1pm)
Location: Bukit Batok
Comprehensive leave, medical, dental and insurance benefits included
*Application open to Singaporeans

How to Apply
- Click the "Apply Now" button at the bottom of the page, OR
- Email your updated Resume in MS Word Format to
- or call your friendly Consultant, Lai Joon Houng (Joon) (Reg. No.: R1985015), at 65909946/96195203 for a confidential discussion.

Shortlisted candidate will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

YOUR SUCCESS IS OUR ACHIEVEMENT!

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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