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Channels and Alliances Marketing Manager, Asia-Pacific and Japan
Channels and Alliances Marketing Manager, Asia-Pacific and Japan
Anchor Search Group Pte Ltd
Keywords / Skills :
Channels and Alliances Marketing Manager, Channel Sales Manager, Channel Marketing, APJ Sales , Channel Sales
Singapore
5 - 8 years
Posted:
2019-11-04
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Industry
Recruitment/Staffing/RPO
Function
Marketing & Communications
Role
Customer Service Executive
Posted On
4th Nov 2019
Job Ref code
751
Job Description
Job Description :
This role oversees Channels and Alliances marketing across the Asia Pacific and Japan region. The role involves deep engagement with the Channels organization to drive business results.
RESPONSIBILITIES:
Communications and Enablement
Review, improve and measure effectiveness of communications and enablement of partners.
Enablement, training and certification are assisted by the Channels and Alliances Marketing manager in terms of event management, communication, and overall tracking;
Channels and Alliances communications are clearly organized and segmented by audience (ie business vs technical; or partner tiers);
Database is regularly updated and quality-controlled to ensure communications are reaching the partners;
Review and provide feedback on content and key issues/needs the channel is expressing for communications from the company
Maintain and ensure Partner Portal is up to date (including Asian language pages). Track and benchmark use of APJ Portal (including Japanese, Chinese, Korean pages) to overall metrics at global and region level
Demand Generation
Plan, develop and execute marketing programs in support of, and together with, APJ Sales and Channel leadership, Channel Account Managers, Partners, Marketing at both corporate and regional level.
Track and measure the effectiveness of Channel Marketing investments at region, country, partner level. Adopt (from Corporate) or develop where necessary: processes; manual tracking; automated tracking of the investments and their results.
Increase partner-driven revenue in Asia Pacific Japan and support this with an agreed upon return on demand-gen marketing investments
Engage strategic alliance partners as agreed with the business for larger scale, and/or broader regional Marketing initiative
Review and Analysis
Deliver a quarterly Analysis and Review of partner ecosystem and performance vis a vis the market (macro environment). Key competitive issues will be identified in the document along with a review of the overall Channels and Alliances activity in APJ.
Report is delivered in Word format, at end of first month of quarter; reviews previous quarters performance; incorporates feedback from the Channel and the business on upcoming Channel marketing
Requirements:
Minimum of 5-8 years marketing experience across multiple countries/markets in Asia Pacific and Japan.
Channels Marketing experience is highly desirable for background of the candidate.
Knowledge and exposure to working with and understanding Channel Sales
Interested candidates may send their CV to MAC (Reg No. R1221300) at anc1@anchorsearchgroup.com quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
Key Skill(s)
Channels and Alliances Marketing Manager
Channel Sales Manager
Channel Marketing
APJ Sales
Channel Sales
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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