Chief IT Digital Innovation Officer – Singapore Strategic, global, IT digital innovation role High profile Working for global leading conglomerate in natural resources Role objective Strategic digital innovation role, bringing emerging technologies to the group of companies, regionally and globally for a technologically forward-thinking company. Working with Heads of Business to manage programmes from ideas to implementation, bringing real ROI for the business. Key Responsibilities Scan the digital landscape, understand emerging technologies and contextualize for business application Understand key business drivers relevant to the business Strategize digital Initiatives with Business and Functional Heads for rolling 3-year plan Responsible for Ideation and development Collaborate strongly with vendors/partners/other companies Job Requirements Bachelor’s Degree in Computer Science or Engineering discipline is required. Min. 5 years’ experience working at a strategic level in a multinational and large corporates in driving and implementing digital initiatives Proven track record of program management from ideation to implementation of business transformation through digitalization Should possess experience in digital strategy transformation in the related industries (preferably manufacturing/ resources based industries – pulp and paper, oil etc) Should have breadth of knowledge across and depth in key enabling digital technologies Business savvy strategic thinking: Big picture orientation and conceptualization of ideas, conceiving effective strategies to drive growth and revenue generation Excellent communication, cross functional collaboration and senior stakeholder management skills Please send your resume in WORD format by clicking the apply button below or contact Anju Lagah on +65 6701 1504 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1219693 (Anju Lagah).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases