• Prepares key project documentation, civil & structural conceptual design, calculation and drawings as per project requirements • Reviews and checks drawings/documents and drawing part list to ensure consistency with technical specifications and statutory authorities rules and regulations, complying with design codes and building regulations • Coordinates with Production support team members, civil & structural consultants, subcontractors as well as authorities to seek advice and approval on the design works before project submissions • Participates in project meeting and technical discussions, attends to basic technical queries and resolves technical issues related to civil & structural design and compliance to ensure project deliverables are met • Provides cost estimation for civil & structural works, involves in the selection of materials and equipment to determine required scope of supply (i.e. materials, standards, and documentation) for the project • Generate reports on work progress and forwarding the information to senior team members for review and approval, retaining and maintaining project database for future references • Performs technical studies on civil & structural works, cooperating with Production team members and subcontractors to improve civil & structural design, construction and commissioning for yard structures and buildings • Initiates and proposes innovative solutions to improve common civil & structural issues and explore opportunities to effectively manage costs and resources for civil & structural design works • Provides support in various Yard Development projects as required to promote cross-functional learning and development, balance team workload and enhance overall team productivity
Sembcorp Marine provides innovative engineering solutions to the global offshore and marine industry, drawing upon more than 50 years of track record. Our customers include major oil companies, drilling contractors, shipping companies as well as owners and operators of floating production units. We focus on four key capabilities, namely, Rigs & Floaters; Repairs & Upgrades; Offshore Platforms; and Specialised Shipbuilding.
Our shipyards are strategically located in Singapore, India, Indonesia, the United Kingdom and Brazil.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases