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Cloud Technical Support Engineer (Up to 6000)

Keywords / Skills : ITIL Certified, Cloud Engineer

2 - 6 years
Posted: 2018-12-17

Job Description
Responsibilities:
  • To provide 24x7 Private Managed Cloud infrastructure support to ensure smooth operations that 
  • conformed to the agreed Service Level Agreement (SLA). 
  • To perform and manage routine preventive maintenance and operational activities such as service 
  • requests, report generation, incident response, patch management. 
  • To perform Cloud infrastructure monitoring and escalation as per standard operations procedures 
  • To assist the customer in solving issues related to Private Managed Cloud platforms. 
  • To provide support to users on a variety of system technologies including Microsoft Windows 
  • Server OS, Unix/Linux OS, Hypervisor and Middleware 

Requirements
  • At least 2 years of IT operations management experience, especially in the area of infrastructure management and cloud operations. 
  • 24x7 rotating shift required. 
  • ITIL Foundation certified, familiar with ISO 9001 and ISO 27001. 
  • Experience in Hyper Converged Infrastructure architectures, virtualization hypervisor, software defined network, software defined storage, cloud orchestration and automation, NGFW, storage and backup 
  • Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.
EAP No. R1766065
EA Licence No. 95C5411


About Company

PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.

Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.

We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.

At PrimeStaff, we’re passionate about people.

EA Licence No.95C5411
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