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Collections Associate (ALABANG OR QC SITE)

Keywords / Skills : Collections, Collection executive, Outbound, Outbound Calling, Collection manager, Outbound Call, Outbound Sales, Telesales, Telemarketing, Inbound Sales, Call Center, Inbound, Call Center Executive, BPO Call Centre, Call Center Representative, BPO Executive, Custom

0 - 5 years
Posted: 2018-06-14

Nationality
Philippines (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Banking/ Financial Services
Customer Service
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Banking, Insurance & Financial Services
Role
Collections
Customer Service Executive
Fresh Graduate
Other Customer Service
Education
Bachelors
Degree
Diploma
Non Degree Tertiary
ITC
NTC
Vocational
School Certificate
N or O-Level
Salary
12000 - 22500 PHP
Posted On
14th Jun 2018
Job Description
Duties & Responsibilities:
  • Monitor accounts to identify outstanding debts 
  • Investigate historical data for each debt or bill 
  • Find and contact clients to ask about their overdue payments 
  • Take actions to encourage timely debt payments 
  • Process payments and refunds 
  • Resolve billing and customer credit issues 
  • Update account status records and collection efforts 
  • Report on collection activity and accounts receivable status 


Minimum Qualifications:
  • Must be a at least a High School Graduate 
  • Has excellent communications skills 
  • Willing to work in a shifting schedule especially night shift 
  • At least 6 months of experience working in a Call Center Environment 
  • Must be able to provide on-boarding documents immediately 


About Company

An Emerging IT Services Company headquartered in Malaysia and with operations in 9 offices across 8 countries.
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