Compliance, Enterprise Risk & Corp Sec Officer Singapore REIT New Position Fabulous Career Development Opportunity High-Profile Mentor
The Company A first-class opportunity to join a Singapore REIT holding a portfolio of $3.5bn AUM. The sponsor organization has built a fine reputation whilst acquiring a global portfolio of logistics, industrial and commercial office assets whilst the REIT will continue to scale up over the coming years. This is a fabulous opportunity to collaborate with a Legal & Compliance Director of the highest pedigree whilst gaining well-rounded exposure to the entire Compliance, Risk and CorpSec function.
The Position Reporting to the Head of Compliance, the appointed individual will maintain and monitor compliance standards and performance whilst undertaking necessary operational and reporting reviews to ensure practices remain robust. There will be a need to understand compliance obligations as per MAS/SGX bodies whilst assessing and recommending improvements to current procedures whilst providing guidance and training to relevant internal stakeholders. The scope will include the management of forms, declarations and announcements to the regulators (MAS, SGX), Anti Money Laundering and Personal Data protection and the need to monitor and apply updates and revisions to the regulations as well as any other relevant new market updates that might impact the organization. The role will support the crafting and implementation of appropriate internal compliance models and controls to ensure the development of a robust, yet compliant-friendly, operating framework. Concurrently, there will be a need to support Enterprise Risk Management to mitigate the REITs business risk supported by the development and implementation of appropriate policies and procedures within a risk framework and further supported by risk assessments / audits. The position will also undertake CorpSec duties including drafting of minutes and Board resolutions, the preparation of Board meeting documents and co-ordination of AGM & EGMs.
The Person Interested candidates will be Legally trained (Law Degree) complete with 1-2 years relevant post-graduate experience within a similar function. Some awareness of compliance and regulatory standards secured within a REIT, Financial institution or the Capital Markets team of a Law firm would be helpful. Naturally, a strong desire to learn and develop well-rounded Compliance and Enterprise Risk skills within a REIT is essential.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases