Group Finance aims to deliver world-class standards in reporting, financial planning and finance processes. We provide insights and analyses that help the bank make sound business decisions – whether in the areas of product development or customer profitability. We also provide capital management, business planning, forecasting, and tax and accounting advisory services. The bank is also a certified Accredited Training Organisation (ATO) for the Singapore Qualification Programme by the Singapore Accountancy Commission and an Association of Chartered Certified Accountants (ACCA) Approved Employer.
Drive consistency in application of General Ledger Account Ownership (GLAO) and Manual Journal Entries (MJE) standards and guidelines across locations, business and support units. Ensure effectiveness and adequacy of controls
Conduct Quality Assurance Reviews (QAR) to strengthen controls and compliance in the area of GLAO, MJE and regulatory reporting. Share lessons learnt.
Assist team lead to develop QAR framework for regulatory reporting, kick start group program across locations
Assist in the Group MJE Forum. Drive MJE reduction in partnership with business and support units especially Group T&O
Provide support on financial control policies, standards and processes. Partner other business and support units to understand regulatory developments, assess implications for Finance and provide inputs from the financial control perspective
Support continuous improvements and standardization efforts across locations, business and support units to strengthen the financial control environment
Assist in rollout of financial control related initiatives such as Peer-to-Peer reviews and collaboration with Internal Audit on data analytics to deepen financial analysis. Track progress and ensure timely delivery and quality outcomes
Promote and drive financial control mindset and awareness across the Group. Assist in preparing on-line learning materials for operational risk management, GLAO and MJE
Demonstrate a good financial control mindset and have good understanding of balance sheet substantiation
Possess good communication and analytical skills. Able to distill and frame issues clearly to internal stakeholders
Able to interact well across different departments and locations
Can-do attitude, possess initiative, drive and ability to work independently and be a good team player
Proficient in Microsoft Office Applications and Hyperion tools
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases