The AIA Singapore Summer Internship Programme (May to Jul) aims to provide a meaningful learning journey for students who come on board by trusting you with real-life projects in the respective work areas, and helping you forge professional relationships along the way. Spend some time with us before you graduate, and take your understanding of the corporate world and insurance industry to the next level. Key Responsibilities:
Prepare, perform and document checks on reinsurance reports and reinsurance data requests.
Assist with credit control process and identify policies with outstanding due premiums to perform LODs issuance and liaision with debt collector and legal team.
Assist in the review of premium suspense account process and identify premiums to be allocated appropriately.
Assist in LER and ASO administration.
Assist in vendor invoice administration and payments.
Perform other responsibilities and duties periodically assigned by immediate supervisor in order to meet operational and/or other business requirements.
Key Projects: 1. Reinsurance system migration and UAT
Assist with reinsurance parameters setup and UAT; Perform parallel run with reconciliation between two systems to ensure minimal disruptions to reporting.
2. GST Suspense reconciliation
Familiarise with the GL by-process pertaining to GST accounting entries and reconciliation between Compass and SAP.
Key Expected Learning Outcomes:
This internship will give the candidate the experience to learn about accounting and finance operations in insurance industry.
He/she will gain insight into the working environment and understanding the culture of a MNC; gain working knowledge about the receivables/payables process and a good understanding of the accounting activities and policies of the company.
He/she will learn to use in-house and proprietary software used by the company to perform reporting and reconciliation; and
Develop skills needed in communicating with various stakeholders on policy matters
Knowledge in accounting and/or finance;
IT-savvy and able to handle excel spreadsheet;
A positive, team player and friendly personality with a 'can-do' attitute;
Good organisational skills, meticulous and willingness to adapt to fast changes
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases