Execute adequately and timely collection activities and/or instigate recovery activities mainly for medium to large-d companies segment under the Hire Purchase or Loan portfolio
Minimize provision of defaulted debt as well as managing the ‘after care' or written off portfolio and collection of unpaid late charge
Preparation of memo for recovery plan and restructuring memo for approval decision by Credit Committee
Support field inspection activities on financed assets on selected customer’s segment or coordination for collection of LM certificate for financed assets (if any) with Commercial Team to replace field inspection
Prepare the collection report for Collection and Recovery
Support any Collection and Recovery’s project initiatives to ensure compliance with current Company’s Policies and keep up to date to the Regulation, including European Banking Authority
Support Continuous Process Improvement initiatives in the Collection and Recovery domain to improve effectiveness and efficiency
Optimize Collection and Recovery work processes, procedures and systems
Ensure compliance and connection with the bank, BU and Back-Office policies, processes, procedures and systems
Liaise with legal, sales and operations regarding shortcomings in contracts, documentation, procedures and processes
Minimum Diploma holder
At least 5 years’ experience in the field of Collection & Recovery management, especially for Corporate Account in either Finance Companies or Banks.
Basic legal (products, insolvency, bankruptcy) business economics/ accounting knowledge and the knowledge on typical type of financed assets under finance/leasing company to support the restructuring and recovery activities.
Experienced in dealing with Collection and Recovery for Leasing and Hire Purchase transaction are preferred
Good report writing and analytical skills
Customer service oriented with strong communication and interpersonal skills as well as negotiating skills. Interaction skills and ability to adapt with dynamic working environment are critical to the role
Proficient in Info-Lease system for Collection and Recovery module.
If you are interested in this opportunity or other opportunities available through NEXUS, please email your updated resume to firstname.lastname@example.org quoting the job title. Alternatively, you may call Charlotte Chua HC (Reg no: R1880004) at +65 6670 6669 for a confidential discussion. Your interest will be treated in the strictest of confidence.
We regret that only shortlisted candidates will be notified.
NEXUS Consulting Group Pte. Ltd. (License No.: 09C4521) is a leading Executive Search company that places high calibre professionals into middle to top management level positions for some of the world's top organizations and Human Resources practitioners.
Our Consultants come from diverse backgrounds with acquired experience from various industries. This boosts confidence to both our Clients and Candidates as our Consultants are experts in their own fields to offer valuable advice and opinions.
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data collection, data analysis, write report, Software Compliance and Advisory specialists, software asset management (SAM)business processes, internal control risk management, IT controls and related standards
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases