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Customer Analyst, Consumer Banking Group

Keywords / Skills : Customer Analyst, Consumer Banking Group

Posted: 2019-10-09

Industry
Banking/Accounting/Financial Services
Function
Banking, Insurance & Financial Services
Role
Other BFSI
Posted On
9th Oct 2019
Job Ref code
116848424
Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities:
  • Identify opportunities and develop strategies to drive incremental customer value
  • Develop insights, segmentation and/or propensity models to support the identified opportunities and strategies
  • Review and improve overall business and campaign performance
  • Work with key stakeholders (customer/marketing/franchise) to ensure alignment of the objectives and on the action plans required to achieve it
  • Support Business Analytics Initiative

  • Requirements:
  • Degree holder in Mathematics, Statistics, Computing or related disciplines
  • Minimum 3 years of working experience in banking or financial industry with experience in campaign design and evaluation
  • Programming experience in SAS or SQL will be an added advantage. MS Excel & PowerPoint skills essential.
  • Proactive self-starter with strong analytical, problem solving, communication (verbal and written) and organizational skills
  • Team Player and ability to work independently around tight deadlines in a dynamic and fast-paced environment

  • Apply Now 
    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    About Company

    DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
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