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Customer Relations (CRM) Executive

Keywords / Skills : Customer Relations Executive, customer databases, Customer Queries, CRM Software, Customer Relationship

0 - 0 years
Posted: 2019-11-09

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Other Customer Service
Posted On
9th Nov 2019
Job Ref code
7627331
Job Description
Job Description :

Up To S$2,800 + Good Bonus
Top Leading Luxury Automotive MNC in Singapore
Central Location, near MRT Station
5 Days, Mon Thurs: 8.30am 6pm, Fri: 8.30am 5.30pm
Knowledge in CRM Software (Sales Force, Autoline, Emarsys)

Our client is one of the Largest Privately-Owned Car Distributorship in Singapore, is looking for suitable candidates to join their growing business as a Customer Relations Management (CRM) Executive!

RESPONSIBILITIES:
Develop business plans and improve overall customer experience
Maintain and monitor customer databases and behaviour trends
Provide reports, analysis and recommendations to increase brand loyalty
Plan and implement loyalty events and activities within given budget
Ensure customer feedback, enquiries and requests on all platforms are acted on promptly
Any other duties as assigned by Management

REQUIREMENTS:
Min. Degree in Business / Marketing
Comfortable with CRM and Data related work
Must possess valid Singapore Class 3 driving license
Customer Service Oriented / Excellent Written and Communication Skills
Able to communicate with Chinese speaking customers
Knowledge in CRM Software (Sales Force, Autoline, Emarsys) will be advantageous

OTHER INFORMATION:
Location : Central
Working days : 5 Days / Mon Thurs: 8.30am 6pm, Fri: 8.30am 5.30pm
Salary : Up To S$2,800 + Good Bonus (Salary will commensurate according to experience & qualifications).

HOW TO APPLY:
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.
Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Brandon Lee
Hong Lee (Reg. No.: R1983786)

Email: or call your friendly Consultant, at 6590 9918 or for a confidential discussion.
Please indicate the below information in your resume:
Current & Expected Salary
Reason(s) for leaving
Notice Period / Availability to commence work
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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