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Customer Service Assistant

Keywords / Skills : Customer Service Assistant

Posted: 2018-10-17

Nationality
Singapore
Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive
Posted On
17th Oct 2018
Job Ref code
8642
Job Description
My client is an established company, and they are looking for a Customer Service Officer to support mall patrons in their general enquiries. The officer will be stationed at a customer service desk in a shopping mall based in the North.
Responsibilties:
  • Provide professional and prompt resolution to shopper's enquiries
  • Handle in-bound calls and paging system
  • Handle customer loyalty programs and any mall promotion activities
  • Participate in marketing activities
  • Other ad-hoc admin/ clerical duties as assigned

Requirements:
  • Fresh graduates welcome to apply
  • Min. GCE O Levels
  • Able to speak/ read Chinese (need to liaise with Chinese speakers)
  • Pleasant and friendly disposition
  • Previous experience in customer service preferred
  • Immediate starters preferred

Others:
  • Shift work required (weekends/ PH) - usual mall hours

Please send your resume in WORD format by clicking the apply button below or contact Melissa Loh on +65 6701 1507 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1875183 (Melissa Loh Tze Min).

About Company

EA Registration No. 12C5526

Founded in 1950, and established in Asia in 2004, VOLT is a NYSE listed Fortune 1000 provider of talent (recruitment), technology and consulting services with 4,200 full time employees, some 30,200 contractors and 192 offices across Europe, North and South America and Asia.

Volt's workforce solutions include executive search, contract and temporary staffing, managed services programs, vendor management systems and recruitment process outsourcing. Volt combines consultative focus, Six Sigma practices and efficient e-procurement technologies to deliver the talent and processes that help our customers succeed.
We connect companies with industry-leading specialists. Our proven search process cultivates a superior network of active and passive professionals, enabling us to provide best-fit experts in a broad range of business disciplines.

Our areas of expertise include Accountancy & Finance, Engineering, Human Resources, Information Technology & Telecommunications, Life Sciences, Procurement & Supply Chain, Property, and Sales & Marketing.
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