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Customer Service Executive, Call Centre

Keywords / Skills : Customer Service Executive, Contact Centre, Call Centre, Contact Center, Call Center

1 - 7 years
Posted: 2019-10-09

Job Description
Responsibilities

• Responsible for acknowledging customers' compliments and complaints with one working day.

• Responsible to liaise with the relevant internal parties for the corrective actions.

• Responsible to track and ensure that the corrective actions are implemented as per commitment to customers.

Incident Report Packaging & Dissemination

• Ensure that the incident report is correctly positioned and that it is clear, accurate and concise.

• Able to provide first level responses to queries on the incident report

Requirements

• Minimum Diploma with at least 2 years relevant experience in handling complaint, replying to EmailsCustomers' Compliments & Complaints Management.

Interested:

Please send your most updated CV in MS WORD FORMAT to sales@quinnox-solutions.com

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

About Company

Quinnox Solutions specializes in providing search and recruitment services. We pride ourselves in delivering effective human capital solutions in the diverse field of Technology based on our keen perception of both our clients' business needs and candidates' career aspirations.

EA License Number: 06C3126
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