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Customer Service Executive

Keywords / Skills : Customer Service, Customer Service Executive, Customer Care, Customer support executive

0 - 5 years
Posted: 2019-12-03

Industry
Entertainment/Media/Publishing
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
3rd Dec 2019
Job Ref code
42600461
Job Description
The Offer
  • Opportunity to join a passionate team and support them on Customer Service functions.
  • Competitive compensation package with good benefits.

The Employer
Our client is a game developer specialised in the mobile arcade and simulated gaming titles. With a strong team of gaming professionals in place and recent success, they are now expanding their team in Singapore.


The Job
As a Customer Service Executive, you will liaise with customers over CRM platform for travel-related enquiries and ensure they are swiftly met.

You are responsible for:
  • Customers' flight booking and hotel accommodation.
  • Sourcing for the best rates across various travel services providers.
  • Liaising with Finance on invoice processing upon booking confirmation.
  • Any other ad-hoc matters assigned by Managers.

The Profile
  • You have at least 3 years’ experience in customer service functions.
  • You are able to commit to rotational shifts (day/night).
  • You are proficient in verbal and written Mandarin in order to liaise with Mandarin-speaking customers.
  • You are highly committed and have a problem-solving attitude.
  • You have excellent customer service skills.
  • Able to start immediately or on short notice will be advantageous.

ref: 42600461


About Company

Snaphunt is a predictive hiring platform that finds and matches talent to jobs for a skill and personality fit. We help people find jobs they love and companies hire employees who stay longer.
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