Send me more jobs like this

Customer Service Executive

Keywords / Skills : Customer Service Executive

Posted: 2019-06-16

Industry
Any
Function
IT
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
16th Jun 2019
Job Ref code
564
Job Description
Job Description :

Job Roles & Responsibilities
  • Welcome walk-in customersand register customers via case management system.
  • Attend to inquires pertaining to financial assistance or other inquires about other government schemes.
  • Handle difficult customers professionally and effectively.
  • Issue queue number tickets and managing long queues.
  • Collect documents received from customers and make certified copies of these documents.


Job Requirements
  • Minimum at least ITE/Diploma qualification
  • Proficient with computer use(i.e. Microsoft Word and Excel).
  • Prior experience in customer service and administration is preferred.
  • Ability to communicate in English and be conversant in a second language.
  • Good communication skills – verbal and written.


Similar Jobs
View All Similar Jobs


Walkin for you