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Customer Service Officer/Patient Service Officer x4 (Healthcare/Good Benefits)

Keywords / Skills : Customer Service Officer/Patient Service Officer, frontline customer service, healthcare experience , registration, billing, cashiering

1 - 4 years
Posted: 2019-06-13

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
13th Jun 2019
Job Ref code
7270054
Job Description
Job Description :
  • To perform registration, billing and cashiering functions in the department
  • Perform admission process from bill estimation and data entry to filing of insurance claims forms and collection of deposits
  • Perform cashiering and payment collections of credit card, NETS, cash and cheques from patients and alert admission executive to variances in the Cashiering Collection Report
  • Handle customers queries pertaining to admission process and services provided
  • Alert Senior Admission Officer or Executive when bad-debt prompt is issued by the system


Requirements:
  • N/O/ITE/Diploma
  • Min 1-2 years experience in frontline customer service
  • Prior healthcare experience is an added advantage
  • Able to perform shift work - 5 rotating days/42 hours per week
  • Mass Interview this week (Venue to be advised)


Interested candidates, please send resume to with expected/last drawn salaryEA License No: 12C6253
Registration No: R1219601

About Company

Connecting talents . Driving dreamsDynamic Human Capital connects talents to earnest employers who are serious about taking steps to grow together. Working closely with esteemed organizations, we unearth potential gems for each clients recruitment needs.What we doOur experience and specialization take us through scores of potential human resources that could be that instrumental player in your organization. As strategic advisors, our goal is to suss out the right personnel to be the right fit in diverse industries.We pride ourselves with a seamless approach to facilitate the pursuit of individuals who are serious about their career.


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