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Customer Service Officer (Sales)

Keywords / Skills : Sales, Marketing, "Customer Support", Customer Support Executive, Customer Care Executive, Customer Service, Customer Care

0 - 3 years
Posted: 2019-02-07

Job Description

• Respond to customer requests and inquires via phone, email and other sources

• Assist corporate clients to register participants to various courses

• Provide information on the courses, fee, schedule etc

• Send mass mailers, course schedule and promotions to the clients

• Handle and resolve feedback, complaints or conflicts

• Provide monthly reports for management review

• Highly self-motivated to achieve KPIs and targets

• Other ad-hoc duties as assigned by the company


• Diploma/Degree in Sales and Marketing or related disciplines with 0-2 years of experience in Sales and Marketing role

• Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels

• Able to work independently without much supervision

• Professional and confident in dealing with corporate clients and possess effective presentation skills

• Well rounded team player to build efficiency and foster a strong team environment

• Possess strong work ethics and keep information confidential

• Must be Mandarin speaking to liaise with Mandarin speaking clients.

Please send your CV to

About Company

Avanta Global is one of Singapore’s most successful service provider in the area of Safety and Health, Environment and Quality since its conception, due to our unparalleled attention to customer satisfaction and work ethics. Over the years, we have grown from humble beginnings to provide solutions to customers in over 14 countries around the world. Our success lies in our determination to provide trustworthy service while keeping up with the latest standards of the field.

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