Adecco Personnel Pte Ltd
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Customer Service Order Management

2 - 6 years
Singapore
 

Job Description

The Opportunity
  •  One of the leading manufacturing company

The Job
  • Collaboratively drive change management and adoption activities with Key Business Decision Makers (C-level)
  • Reduce competitive risk and drive usage of innovative technologies, identifying opportunities in the assigned    accounts.
  • Help to educate internal stakeholders, partners and customers on the product and function post sale
  • Engage directly or in partnership with technical resources either internally or externally (vendor or supplier), depending on customer requirements to ensure optimised device configuration and deployment
  • Drive seamless end-user rollout of the devices through the creation and execution of a thorough and action-     oriented rollout plan
  • Build and maintain rapid channel of communication to customer in preparation of urgent escalations
  • Be the single point of escalation for managed customers in their post purchase experience (e.g. handling and solving technical issues/problems, device warranty claims etc.)
The Talent
  •  Diploma in Business/Marketing/Admin/Supply Chain
  •  Minimum 2 years of related work experience
  •  Familiar with SAP system is an added advantage
  •  Excel skills proficiency (Vlookup/Pivot table

Interested applicants, email your CV to corpstaffing@adecco.com and elsent.ng@adecco.com | R1981163

adecco.com.sg
Adecco Personnel Pte Ltd | 91C2918

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Adecco Personnel Pte. Ltd. | 91C2819

Industry

Machinery/Equipment Mfg.

Functional Area

Purchase/Logistics/Supply Chain

Role Category

Programming & Design

Role

Other Purchase/Supply Chain

Employment Type

Full Time, Employee

 
 

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