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Customer Service Representative | Taguig | Retail Account | START ASAP

Keywords / Skills : Customer Service Executive, Customer service representative, Customer service associate, CSE, Customercare executive, Customer support, Customer support executive

1 - 4 years
Posted: 2019-08-27

Industry
Banking/Accounting/Financial Services
Telecom
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
27th Aug 2019
Job Ref code
9444010
Job Description
Customer Service Representative
Job Description :

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a Customer Service Representative, you will deliver customer service to the customers and clients of a multinational retail corporation. You are also expected to:

KEY RESPONSIBILITIES:
Take inbound calls from customers or clients;
Assist them with their product and service concerns;
Enjoy a set of Industry-leading benefits;
Get paid while in training;
Experience a set of global opportunities; and
Grab not a job, but a promising career.MINIMUM QUALIFICATIONS:
Finished at least 2 years in college (or High School Graduate + relevant work experience)
Excellent English written and verbal communication skills
Working knowledge on computers
Good customer service and problem solving skills

About Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.
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