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As a division of The GMP Group, one of the largest staffing and HR consultancies in Singapore, GMP Recruitment attracts only the best job opportunities in local SMEs and multinational corporations. With our skilled staff and specialist services, be assured we have the wealth of experience and feel of industry to help you find the best fit.

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EA Licence: 09C3051
Customer Service Team Lead (East, Up to S$5,000)  

Job Responsibilities: Develop and promote the Customer Care role within the existing customer base for specific region Establish regular monthly liaison with customers, mapping progress in a proactive manner Effectively lead the team and deal with critical situations when they arise Responsible for the resource allocation and other operational requirements within the regional area ensuring that all service and project related commitments are covered Help set and manage the budget process and ensure that expenditure is controlled to budget Achieve agreed targets for both contract margin and operational efficiency through the control of costs and resources alike Requirements: Degree/ Diploma in Electrical/ Mechanical Engineering Good communication skills Fluent in written and oral English language Strong knowledge of MS office applications (PowerPoint, Excel) Contact Person: Ong, Jaremy - Reg.No:R1876766 (jaremy.ong@gmprecruit.com) 

 



Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at www.gmprecruit.com to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.

We wish you great success in your job search!