Data Analyst – (Permanent/End-user environment) Exciting Data Analyst position with leading organization in the Real Estate industry: Permanent role with salary on 13th month basis and attractive compensation benefits. Fast paced working environment with wide spectrum of data across businesses. Key responsibilities: Interpret and analyze on Macro-economic and business data to identify trends and patterns for Singapore. Provide quantitative and qualitative results and research to for business trends. Set up full reports and present analytical insights for business performance across business units to present to senior business stakeholders. Design and build analysis using statistical techniques (Excel, Tableau, QlikView, Power BI) to enhance efficiency. Key requirements: 2+ years of experience in Data analytics position with strong Mathematics, Statistics, Computer Science background. Experience in using data virtualization tools/ products. Hands-on experience in using Excel, Power BI, Tableau and QlikView. Strong analytical skills with ability to organize, analyze and disseminate information with details & accuracy. Strong interpersonal skills and communication skills to work with business stakeholders across business units and seniorities. Experience in working with Retail industry is a plus. Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases