Responsibilities Support Database administrative tasks independently. Lead and manage database changes through change request process and provide status reports to the relevant parties. Provide 2nd and 3rd level operational database support. Assist and respond promptly to incident, investigate & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Lead and monitor, measure the performance and availability of databases proactively. Implement corrective actions identified to improve performance & availability. Able to independently handle RAC configuration and RMAN backup setup. Able to support the DR activity and document the steps. Good understanding of Security concepts and audit compliance.
Requirements Degree/Diploma in Information Systems or any other relevant course work. At least3 - 5 years database IT related experience. Must possess knowledge and experience in Oracle, RAC, MS SQL Server, My SQL and Oracle database/MS SQL Server database administration. Has experience in Oracle 12g and SQL 2016 cluster. Certified DBA is a plus. Can demonstrate the essence of a good team player and leader. Self-learner.
Interested: Please send your most updated CV in MS WORD FORMAT to (mailto:email@example.com) Kindly indicate your availability, current and expected remuneration package. We regret that only shortlisted candidates will be notified. Quinnox Solutions Pte Ltd (License Number: 06C3126) Registered EA Personnel (Reg. No.:R1111100)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases