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  Job Summary
  Job title :
Deskside - Assistant Team Lead
Infinite Computer Solutions Inc
2 - 6 years
  Key Skills
Technical Support Engineer
  Posted On
23rd Oct 2018
Company Profile
  About Us


Infinite Computer Solutions Ltd. provides technology based business process solutions, next-gen mobility solutions and product engineering services, specializing in the Healthcare, Banking & Finance, Telecommunications & Technology and Media & Publishing industries, for Fortune 1000 companies. Their solutions build on proprietary industrial frameworks that significantly reduce work effort and cost while providing faster go-to-market speeds and nimble responses to market dynamics, a solution they call Platformization�. Infinite has over 5,000 employees and 8 global delivery centres. Established in 1999, Infinite today is a publicly listed entity headquartered in Bangalore, India, with an expanse across three continents, a diverse employee base and over 50 premier clients, including several leading Fortune 1000 companies. The journey so far has been as remarkable as it has been definitive.
  Job Description
  • Perform Roles & Responsibilities of Deskside Engineers;

• Support for premium users (VVIP);

• Ability to handle premium users (VVIP);

Provide single point of contact

Cover duty of Team Leader during Team Lead's Absence 

a) Minimum 2 years of relevant experience with adequate technical skills.

b) Must be ITIL Foundation certified

c) Must be customer oriented.

e) Good technical knowledge in all OS , Internet Broswers, MS Office, Lotus Notes, MS Outlook, basic Network troubleshooting skill.

f) Must be able to be a team player and willing to work on shift if required and willing to work in a challenging environment.

g) Must have some basic communication skills.

h) Willing to take on extra tasks that are given.


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