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Keywords / Skills : Desktop Support, troubleshooting , Windows , Technical Support, Helpdesk, IT Helpdesk Support, Service Desk Support

2 - 5 years
Posted: 2019-11-23

Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Technical Support Engineer
Posted On
23rd Nov 2019
Job Ref code
Job Description
Job Description :
  • Salary up to $2,600+AWS
  • 1-year contract (renewable)
  • East

Our Client is technologies solutions company founded in Singapore. They design, plan, manage, implement and maintain their clients IT infrastructure. With projects in multiple countries, they are looking for Desksite Support Engineers to bring their company to greater heights!!What you will be doing:
  • Resolve escalated support issues from Level 1 Helpdesk
  • Diagnose and resolve client's computer issues
  • Updating of status on the tickets assigned and closure of completed cases
  • Provisioning of IT equipment for new joiners
  • Carry out equipment checks
  • Update of documentation and processes to ensure that they are up to date
  • Support for VIP users
  • Assist Team Lead in any assigned tasks
  • Migration of OS to latest versions and technology refresh of old equipment

About you:
  • Diploma in IT related field
  • Min 1 year of relevant desktop support experience
  • Experience troubleshooting desktop, printer and notebook issues
  • Exposure to troubleshooting and deploying Windows 7 / Win 10, Exchange and basic network troubleshooting
  • Experience in supporting VIP users will be an advantage
  • Very strong user and support of MSOffice
  • Excellent communication skills
  • Able to work in a team environment and commit to a flexible work schedule
  • Support mobile devices
  • ITIL Certification
Other Information:
  • Position will be on a 1-year contract with possibility of renewal
  • Salary up to S$2,800
  • Work location: Kallang
  • Working hours: Office Hours

What is next?
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.
  • Simply click the Apply Now Button OR
  • Submit your latest Resume in MS Word Format to Joseph Yong Jei Wern (EA Personnel Reg. No.: R1985360) @OR
  • Call your friendly Consultant, Joseph, at 6590 9921 or 8612 8424 (Whatsapp/Telegram/SMS) for a confidential discussion.

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at for more information.
Cessation of Collection of full NRIC Numbers:In compliance with the Personal Data Protection Act and commitment to protect candidates personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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