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Desktop Support Engineers

Keywords / Skills : Desktop Support Engineers , Desktop Engineer, IT support , troubleshooting, , IT Support covering

0 - 5 years
Posted: 2019-07-03

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Hardware Engineer
Posted On
3rd Jul 2019
Job Description
Desktop Support Engineers

• Provide un person and remote IT support and troubleshooting, as well as, managing and asset management

• IT Support covering:

• In person and remote support for PC/Laptop/Phone/Printer/mobile phone hardware, Windows Desktop & Business Applications;

• User account management- , Active Directory maintenance (add/delete user/group policy); Running backup schedules, Basic knowledge of Windows server operating systems

• Basic Networking troubleshooting for business users (include remote offices)

• Log, track, update, resolve and escalate Service Centre Incidents and Requests

• Achieving customer satisfaction targets

• Working as part of a virtual team

• Work and collaborate with other IT teams to resolve tickets with high levels of first point of contact, learn and share knowledge and cross skilling.

Languages Required - Good verbal and written communications skills in English, Cantonese and Mandarin

If you meet the above requirements and interested to pursue this role, send us your CV immediately in word format to ramesh@saburiconsulting.com.



About Company

Saburi Consulting Services Pte Ltd (EA Licence No. 11C3792) is specialised in providing resources across high demand areas such as Information Technology, Financial & Banking Services, Management Consulting Services, Engineering, Technology and other business operations. Saburi has a very wide client base ranging from Global System Integrators, MNCs in Semi-conductor Manufacturing, Market Research, Process Control Industries, Financial Services and Software Development Industries. We are constantly on the look out for Professionals aspiring for challenging opportunities.
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