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Digital Project Manager (Digital Corporate Communications Solutions)

Keywords / Skills : Digital Project, Digital Corporate Communications, Digital Communications, Project Management, Website development, Industry Best Practices, Microsoft Project Expert User, CMS, HTML, Client Relationship Management, Client Development, Digital Solutions

7 - 12 years
Posted: 2017-12-29

Job Description
Digital Project Manager(Digital Corporate Communications Solutions)
Overview

This is a great opportunity for an ambitious Digital Project Manager to join a highly-successful and fast-growing agency to deliver high-quality and innovative digital corporate communications solutions - and to help build the Company as thought leaders for digital corporate communications excellence. 

The principal role of the Digital Project Manager is to scope, specify and project manage the development and delivery of high calibre digital solutions for our Corporate Communications business. 

Working closely with the design, development and account teams, you will be defining the solution to meet our clients' requirements, building the project delivery schedule and budgetary estimates, and driving the programme of work from inception through to successful delivery; ensuring projects are delivered on time, to budget and to high levels of client satisfaction.

This role will suit a self-motivated individual who wants to make a real difference in their role - both to enhance their career and skills, and to deliver award winning, innovative projects for global brands. It will require an organised mind, digital expertise, great people skills and real attention to detail.

Responsibilities: 

Client relationship management
  • Own day-to-day client relationships throughout the delivery of your projects building strong, trusted relationships with your day to day contacts; 
  • Liaise with your clients on a day-to-day basis, attending and leading meetings when required, and responding to all client requests in a professional and courteous manner. You will also be expected to be able to handle difficult or sensitive enquiries or problems with tact and diplomacy; and 
  • Deliver exemplary client services at all times helping to ensure we maintain the current high levels of client satisfaction and continually seek ways to exceed clients' expectations. 
Commercial responsibilities
  • Produce budgetary estimates and secure client sign-off on all costs; 
  • Manage the financial risk of projects by adhering to all financial working practices and processes including creating budget proposals, completing regular reconciliations, raising and issuing purchase orders for external costs and completing accurate timesheets; 
  • Ensure that no work outside the scope of the agreed specification is undertaken, prior to agreeing the scope of the additional work and receiving approval on the cost estimate from the client; and 
  • Where necessary, work with your team leader to develop strategies for managing overrun costs from clients. 
New Business and Client Development
  • Work closely with your team leader to conduct audits of your projects to highlight opportunities to enhance deliverables and provide additional services; and 
  • Support the new business process by assisting with the delivery of new business proposals through conducting research, producing budget proposals, helping to manage the internal process and supporting your team leader with writing presentation documents. You may also be required to attend pitch presentation meetings from time to time. 
Research and Development
  • Support internal teams with Company's research into best practice digital corporate communications by conducting research and providing insights which will support the development of Company's market-leading publications; 
  • Continually drive your understanding of our clients' businesses, the industries they operate in, and trends in digital best practice corporate communications; and 
  • Continually develop your knowledge and views on key market insights and to share your knowledge with your team and the wider business. 
Requirements:

Qualifications
  • Project management qualifications 
  • Strong academics with a minimum of 2:1 degree 
Business experience
  • At least 2-3 years' experience in managing on-line clients and projects from inception to delivery with the ability to work unaided on digital projects; 
  • Familiarity with best practices in website development, including accessibility, usability and design; 
  • Experience interacting with clients at a variety of levels and across functions, managing client expectations and ensuring high levels of client satisfaction; 
  • Experience working with security sensitive information; 
  • Experience of scoping and designing Internet related projects of significant scale and complexity and identifying project risks; 
  • Excellent communication and presentation skills are essential; 
  • Good knowledge of project management techniques for digital solutions including requirements definition, sitemaps, schematics and wireframes, web analytics, etc.; 
  • Good understanding of relevant methodologies and technologies - Microsoft Office and Internet tools including Web browsers, project management systems and e-mail programmes, Microsoft Knowledge or Visio, PRINCE2, and a familiarity with Web development technologies including content management systems, HTML, Flash and Java script; and 
  • Must be able to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast-paced, time sensitive environment. 
Technical knowledge and skills
  • A good general understanding of a wide range of technologies is beneficial, including: 
  • Visio, Microsoft Project expert user; 
  • Internet, intranet, and extranet development technologies; 
  • Content management systems and XML and publishing technologies; 
  • Email, RSS and SMS applications; 
  • QA techniques and processes; and 
  • Knowledge of W3C WCAG levels and requirements. 
Personal Qualities
  • Passionate about digital; 
  • Strong interpersonal and communications skills necessary to build trust and respect both externally and internally; 
  • Extraordinary attention to detail and a desire to produce the highest quality solutions; 
  • Technically literate, and also able to communicate complex digital solutions into layman's language; 
  • High-quality service ethic and committed to customer service excellence; 
  • Ambition to self-improve; 
  • Ability to manage many urgent and often conflicting priorities; 
  • Strong `can do' attitude with an innate ability to take initiative and work by yourself as well as in a team; 
  • Good sense of humour is essential


About Company

TheExecutiveCircle Asia Pacific Pte Ltd

Built on the foundation of 25 years of experience, The Executive Circle is a partnership of accomplished Executive Search Professionals supporting the needs of clients in the Asia Pacific region.

With a track record of more than 10 years each, our Consultants have successfully supported Global Multinationals, Asian Home Grown Enterprises, and Start-up Companies in their Expansion, Turnaround and Succession Planning Strategies over the years.

Having seen the boom and bust of the last 10 years have reinforced our belief that recruitment is not merely the hunt for the right technical skills.

What differentiates a successful company from the competition will ultimately depend on their ability to engage, retain and develop the right talent to become key assets to the business.

Our Consultants’ Understanding of each Industry Domain, HR Requirements & the Business Environment; our Consultative Approach to each client; and Our Commitment to the Values of Integrity, Confidentiality & Professionalism are the reasons why 75% of our assignments come from long terms repeat or referred clients.

Moving forward, our Vision is to strengthen the value we provide to our senior level clients, candidates and business associates, in whose continued Confidence, Trust and Reliance we have been privileged to attain.


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