Digital Project Manager (IT Project Management) – 12 month contract – Singapore The ideal fit will have experience driving digital projects preferably within the real estate and hospitality industry. Backed with PMP certification and agile project delivery. Responsibilities - Manage project milestones and ensure budgeting, project execution, proposal and vendor evaluation Communicate and work closely with internal and external vendors to ensure smooth execution Collaborate with cross-functional teams and report to stakeholders in the project Anticipate project risks and ensure proper governance processes, and that activities are clear and followed-through Champion and drive the project to successful digitalization Review and approve solution architecture of the product Requirements - At least 5 years of experience as a Project Manager or Technical Team Lead in IT or Digital PMP certified Backed with knowledge and experience in CMS, web applications, Microsoft Azure and solution architecture Able to communicate and converse in Mandarin Plus - Experience in Real Estate or Hospitality Agile project delivery Please send your resume in WORD format by clicking the apply button below or contact Rosette Chong at +65 6701 1513 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1658433 (Chong Xinmei).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases