Consultant: Sherry Zerh•Commodity trading •Ambitious APAC growth plans •7 to 10 years' work experience
This is a leading regional agricultural company, with ambitious growth plans in Asia Pacific and Singapore as its regional Asia Pacific headquarters. As a result of the growth plans, they are looking for a high caliber solution architect to join the Business application team.
Reporting to the Group Head of Business Application, this person will be acting as the deputy to review new IT initiatives and provide guidance on alignment to architectural principles and road map. Given the digital transformation of the company, he or she will also reviewing existing systems and provide recommendations on improving them using new technologies such as Big data analytics, robotic process automation, block chain etc.
The candidate should have at least 7 years of professional experience, preferably as a solution/technical architect or an IT consultant/pre-sales consultant with a prior track record of solution delivery. The candidate should have exposure to one of the domain such as ERP, custom development, enterprise integration, automation. Excellent communication and strong stakeholder management skill is a must for this role given the diverse business and team culture.
Interested candidates, please send your CV to firstname.lastname@example.org quoting 13738.Due to the high volume of applications, only shortlisted candidates are notified.
Registration No: R1104305 Licence No: 16S8060
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases