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eCommerce Systems & Delivery Associate

Keywords / Skills : eCommerce Systems & Delivery Associate

5 - 7 years
Posted: 2019-05-10

Industry
IT/Computers - Software
Function
IT
Role
System Analyst/Tech Architect
Salary
48000 - 60000 SGD
Posted On
10th May 2019
Job Ref code
2882011
Job Description
Who is it for?

A Leader in the consulting field specializing on data, business & change transformation projects. They work with Global companies across exciting industries.

What you will do?
  • You will be responsible for the day-to-day operations, setup and maintenance of the client's product catalog, promotion set-up and tracking for the APAC region.  You will collaborate with and effectively work across divisions, roles and organizations.  Develop strong, positive relationships and maintain effective communication channels
  • Thorough knowledge of the Global Commerce platform and the integration between clients in regards to all relevant orders; be able to trouble shoot all order issues
  • Maintain the online store catalog; configure products and pricing on the online store; updates product description copy, necessary digital assets, obtains SKUs (product part numbers) for setup and pricelists configuration
  • Must understand order flow
  • Must understand all Alternate Payment Methods flow (Wire Transfer, etc.)
  • Effectively communicates with program management to ensure satisfaction with delivery of project requests
  • Identifies and provides first level resolution with customer issues. Suggests solutions and implements if appropriate.  Provides updates on ecommerce Systems and Delivery project activities, online store results and issue resolution
  • Support APAC agents sitting in sales hubs and client services
  • Maintain user profiles/access levels for APAC agents
What you need to have?
  • At least 3 years of relevant experience in a technology driven product and/or service environment
  • Excellent time management and organizational skills, including ability to accurately gauge project duration, deliver on deadlines, and manage a workload with possible conflicting priorities.
  • Working knowledge of MS Office Suite.
  • Bachelor degree or equivalent.
  • Experience with international projects, back office order fulfillment or launching a product.
  • Previous experience with ecommerce a plus.
  • APAC languages a plus

Xpand your job search in the right direction by applying via the links provided. Alternatively, reach out to me at clarisa.ele@xpand.sg
(CEI No: R1107413) Licence No: 07C3147




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