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ED / SVP, Head of Regional Trade Operations, Institutional Banking Group Operations, Technology a...

Keywords / Skills : ED / SVP, Head of Regional Trade Operations, Institutional Banking Group Operations, Technology a...

15 - 50 years
Posted: 2018-10-12

Industry
Banking/ Financial Services
Function
Banking, Insurance & Financial Services
Role
Other BFSI
Posted On
12th Oct 2018
Job Ref code
77692143
Job Description
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

To build centre of excellence, transform trade services support framework and platform through digitalization. To regionalize and standardize best practices across the region.

Key Accountabilities
  • Drive digital innovation to implement DFNO, provide joyful banking experience
  • Build robust change management and set product standards and operating model regionally, perform deviation management, drive risk & controls and compliance
  • Lead the standardization of Trade Systems, guidelines & procedures 
  • Support business objectives, manage client service activities and provide trade advisory 
  • Drive trade related initiatives and journeys to achieve process efficiency and improve CX 
Responsibilities
  • To lead the standardization and regionalization of Trade Services policies, guidelines and procedures
  • To implement a comprehensive and robust training roadmap for all levels of staff to build strong trade expertise pipeline across the region
  • To work with stakeholders including technology team and be responsible for project developments and change management for regional trade systems across all locations
  • To work in close partnership with business to ensure that operating environment is able to support their business strategy
  • To drive innovation for trade finance solution to embrace digitization
  • To plan & strategize for growth, operational efficiency
  • To drive client servicing model and standards & operational controls
  • To drive operational risk management across all locations to ensure consistency in control standards 
  • To be responsible for team’s people management & development
Requirements
  • University degree with at least 15 years’ relevant experiences in operational management, controls management, and, project management.
  • Have proven track record in operating as an effective leader overseeing multiple teams / countries
  • Have the capacity of working with business partners, such as Technology, Product, Compliance, Finance, Treasury, Risk and Controls.
  • Have immense knowledge and experiences in Trade Finance products & operation processing, including all relevant trade finance international standards, practices, rules and regulations 
  • Possess strong people management skills
  • Effective communication skills 
  • Customer focused.
  • Innovative mindset
  • Strong Project management skills
  • In-depth trade product knowledge and strong trade finance operation background
  • Effective problem-solving, communications and people management skills to drive change in people behaviour through coaching, training and embedding Lean DNA 
  • In-depth knowledge on trade / statutory rules and regulations
  • Strong risk & fraud awareness
  • Sound facilitation and presentation skills 
  • Strong interpersonal skills to engage and influence stakeholders 

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
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