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ED / SVP, Head of T&M Infrastructure Application & Reliability Team, IT Shared Services, Technolo...

Keywords / Skills : ED / SVP, Head of T&M Infrastructure Application & Reliability Team, IT Shared Services, Technolo...

Posted: 2018-07-11

Industry
Banking/ Financial Services
Function
IT
Role
VP Technology / CTO / CIO
Posted On
11th Jul 2018
Job Ref code
68717854
Job Description
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
DBS is a leading regional bank, embracing innovation and digital technologies with a vision of Making Banking Joyful for our employees and our customers. We have Treasury and Markets (T&M) trading activities in 7 countries in Asia as well as in London.
The Investment & Trading Technology (ITT) Infrastructure Application & Reliability team provides & supports infrastructure software solutions, technical performance & architecture expertise, test automation framework, to the application teams supporting the T&M business.
The team supplies modernization and IT operation enablers from test to production and lifecycle to the ITT department and to the T&M business.
Key Accountabilities
Managing a team of approximately 40 software engineers, located in Singapore, providing a range of solution and IT expertise to treasury and markets application and business, the key accountabilities of the application reliability team head include:
  • Technology surveillance, and identification of innovations potential application.
  • Gather and define requirements, solution, drive implementation of applications that help the department achieving its strategic roadmap.
  • Ensure support services of these applications to the level 1 & 2 support and development teams of the ITT department.
  • Provide L3 level functional and technical development on the Murex application
  • Optimize IT operations and IT cost of these applications, proposing and driving the changes required to achieve productivity targets
  • Working with software and service vendors to effectively drive alignment with the department goals.
  • Day to day team management, organization, motivation, guiding and driving team members.
  • Ensuring compliance with banks and regulatory guidelines, policies and standards.
Responsibilities
  • Promote Technology & Innovation Adoption:
    • Develop and maintain awareness of state of the art infrastructure, development, and IT operations technologies
    • Identify and select most appropriated technology based on requirements 
    • Define and conduct POC or other forms of technology assessment
    • Drive adoption with respect to the department goals in terms of service, cost and optimization
  • Drive Application Roadmap:
    • Drive the cloud transformation of application leveraging the Infrastructure Application products and services
    • Decide or help the team making choices keeping objectives, costs and efficiency in mind
    • Review and validate architecture and software design, with a view to meet functionality, maintainability, performance and scalability targets
    • On Murex, provide functional and technical development as well as release management services
  • Infrastructure Applications lifecycle:
    • Implement survey, evolve, support metrics to proactively monitor the quality of the service delivered and identify areas of optimization for the portfolio of applications 
    • Ensuring stability and performance of the applications as well as business continuity, capacity management
    • Timely follow up of management of user enquiries and requests 
    • Review and help the identification of fundamental root causes and integrated remediation actions into roadmap. 
    • Ensures transparent and clear communication to all stakeholder (business, management, IT teams)
  • Development Operations support:
    • Support application team devops effort by providing expertise and technology to support their productions pipeline and its evolutions
    • Minimize IT operations in adherence to the "Design for No Operations" motto
    • Drive application monitoring roadmap in coordination with application teams
    • Support application testing efforts by providing the development of test cases, test framework adapted to the application technology stacks, adaptation and integration with the development operations tools
  • Team management:
    • Organization and development of the different teams
    • Improving team engagement while maintaining high standards of support quality 
    • Ensure development and evolution of the team members
    • Maintain high standard in the recruitment of resources
  • Compliance:
    • IT audit and support of audit/compliance request from other departments
    • Ensures compliance with standards and policies on data access, retention, BCP etc.
    • Adherence to the bank’s values (P.R.I.D.E): Purpose Driven, Relationship Led, Innovative, Decisive, Everything Fun
Requirements
  • 15 years of work experience supporting trading and risk technologies, with an in-depth technology background. 
  • 10 years of team management experience with proven ability to recruit, motivate and enable a high performing team.
  • Track record of business partnership to deliver high value add and a first-class user experience.
  • Track record in delivering innovative or creative solutions to business and technical problems.
  • Very good knowledge of one or several packaged vendor applications such as Murex (preferred), Thomson Reuters ET2.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About Company

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
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