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Excellent Opportunity to work as a “Customer Service (Inside Sales) Executive“ - Permanent Position - Malaysia JB

Keywords / Skills : Customer Service, Inside Sales, IT Hardware, IP Telephony, MS Office

2 - 4 years
Posted: 2019-02-13

Customer Service/Call Centre/BPO
Customer Service Executive
Other Customer Service
Posted On
13th Feb 2019
Job Description
I have got your CV from regarding a new job opportunity.
Position Name - Customer Service (Inside Sales) Executive
Contract/Permanent - Permanent
Job Location â€" Malaysia JB

• Handle 1st level customer support / operator calls
• Assist with basic sales inquiries
• Introduce/Cross selling other basic product & solutions as required
• Growing business relationships with new and existing customers through excellent customer service
• Coordinating with various departments & suppliers for sales fulfillment & account management
• Support sales team members
• Overseas travel for training and events

• Business email communication experience
• Tech savvy
• Highly organized and systematic
• Able to work in a dynamic work environment with minimal supervision
• Good command of English (oral & written)
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employee specialized in selling IT Hardware/solutions
• Malaysian / PR only
• IT hardware or software distribution / Channel partner / B2B or Strategic sales experience
• Familiarity with the following
o IP Telephony (IP phones & IP Conference phones)
o Call Center solution
o Helpdesk ticketing / case management systems
o Video Conferencing
o MS products
o MS Excel, Word, PPT, Outlook
• Call Center background
Work schedule:
• 5 days per week
• Saturday (1/2 day) for team meetings & training as required

If you feel that your skill set and experience match with the requirement then kindly share your updated CV in word format to proceed further at and also share below details:
• Total Exp:
• Relevant Exp :
• Contact Number:
• Email ID:
• Last drawn/Current salary:
• Expected Salary:
• Notice period:
• Reason for job change:

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