Peoplebank is Asia Pacific's leading IT & digital recruitment company, specialising in the permanent and contract placement of IT professionals since 1990.
We have a network of offices in Australia and Asia, located in Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Singapore and Hong Kong.
With 200 staff, more than 4500 contractors in the field and 600 permanent placements each year, Peoplebank is the market leading IT & digital recruitment company.
Why work with us, or for us?
As a five-time Aon Hewitt Best Employer winner 2011 - 2015 and an accredited employer of choice for gender equality 2012 - 2017, why wouldn’t you? And, we are the only Australian recruitment company that can boast these awesome achievements!
Peoplebank....Passionate about people!
EA Licence Number : 08C5248 Company Website: www.peoplebank.asia Address: 61 Robinson Road #18-02 Robinson Centre Singapore 068893
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases