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Executive / Senior Executive, Group Sales

Keywords / Skills : Senior Executive, Group Sales, account servicing , health insurance products, Negotiation skills, Marketing , Presentation skills, sales process , insurance operations , business development, risk management

3 - 5 years
Posted: 2019-09-12

Industry
Banking/Accounting/Financial Services
Function
Finance & Accounts
Role
Customer Service Executive
Posted On
12th Sep 2019
Job Ref code
R-84400
Job Description
PURPOSE OF THE ROLE
  • Assist Business Development Manager in the development, growth and profitability of assigned corporate business portfolios
  • Collation of the business units financial performance and reporting
  • Perform marketing and business development functions of assigned segment Domestic Corporate business
  • Secure new and renewal of existing corporate business
  • Provide efficient and quality customer service to clients & intermediaries of assigned segments
  • Ensure policies of assigned segment are properly administered
OUTCOMES
Operational
  • Create and maintain a risk management environment that ensures risks taken by the function are identified, assessed and frequently monitored, managed and reported against
  • Ensure that the operations are streamlined to achieve maximum efficiency and effectiveness.

Governance
  • Ensure that EBH processes are in line with the external regulatory framework and internal audit requirements
Fair Dealing Outcome
  • Ensure all business decisions achieve fair dealing outcome
RELATIONSHIPS (INTERNAL & EXTERNAL)
  • Group Operations team including Billing, Underwriting, Claims & appointed Network Provider
  • Finance
  • Product Development & Marketing Propositions
  • Other Distributions including Financial Advisor, Wholesale & Broker
  • Intermediaries
  • Direct clients
  • IT
  • Legal/Compliance
  • Pooling Partner
QUALIFICATIONS
  • Recognised university degree; or at least GCE A level or Diploma with relevant professional insurance qualifications
  • Capital Markets & Financial Advisory Servicers (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent)
  • Certificate in Health Insurance
SKILLS/KNOWLEDGE
  • Leadership quality
  • Strong organizational skills
  • Sound understanding of the sales process and backroom insurance operations in group insurance business
  • Supervisory & Interpersonal skills
  • Marketing and Presentation skills
  • Communication & Negotiation skills
  • Sound Knowledge of life and health insurance products
  • Knowledge of MS Office application software
  • Strong analytical skills and data-driven thinking
EXPERIENCE
  • At least 3 to 5 years of operations & account servicing experience, preferably in insurance industry


About Company

We help our 33 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.So, were passionate about helping our 29,500 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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