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F&B Captain / Server Up to 2300 @ Sentosa (AWS + VB)

Keywords / Skills : Customer Service, Hotels/Integrated Resorts, Restaurant/F&B, Sales Support/Coordination, 'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Posted: 2018-12-27

Industry
Recruitment/Staffing/RPO
Function
Hotels/ restaurants
Role
F&B
Posted On
27th Dec 2018
Job Ref code
j3w1rl6q9cxn4h5nmgd
Job Description
Job Description

F&B Captain / Server
Permanent
$1600 - $2300
7am to 11pm (Monday to Friday), 12.30pm to 3pm on SUNDAY.
Sentosa


Job Responsibilities

FINANCIAL RETURNS
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combination and upsell alternatives.
To ensure that the outlet cashiering procedures are strictly adhered to
Effective upselling of Food and Beverages
Payments are handled accurately
Converse with guests to attract return visits from guests

PEOPLE
Establishes and maintains effective employee working relationships
Attends and participates in training sessions as scheduled
Communicates to his/her superior any difficulties, guest comments and other relevant information
Attends and participates in daily briefings and other meetings as scheduled

GUEST EXPERIENCE
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
Take appropriate action to resolve guest complaints
Carries out effective service by ensuring:
o Guests are greeted and seated
o Daily specials are explained and upsold
o Food orders are processed accurately
o Trays and tray jacks are effectively used
o Food orders are taken quickly
o Payment methods are handled accurately
o Working areas are cleaned and re-set quickly
o Bar is clean
o Used ashtrays are regularly cleaned
o Guests are conversed with in relation to the food and beverage products
Carries out effective beverage service by ensuring:
o Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
o Promoting and selling cocktails to guests
o Making and presenting cocktails if applicable (eg.Sunday Brunch)
o Coffee and tea is served hot and in accordance with standard

RESPONSIBLE BUSINESS
Participate actively in all responsible business activities
Demonstrate Awareness of OH&S (Occupational Health & Safety) policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements

Period
Permanent

Salary
$1600 - $2300

Working Hours
7am to 11pm (Monday to Friday), 12.30pm to 3pm on SUNDAY.
5 day work week
Shift work (no overnight)

Location
Sentosa

Job Requirements
Minimum O Levels
Motivated and Friendly, able to communicate with guests and build rapport
F&B knowledge is advantageous
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No:R1658584)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

About Company

Success Human Resource Centre Pte Ltd is an established Recruitment Firm specialising in Permanent, Contract and Temporary placements. We have clients in the various industries that meet your requirements for your career aspiration and advancement.


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