Connecting talents . Driving dreamsDynamic Human Capital connects talents to earnest employers who are serious about taking steps to grow together. Working closely with esteemed organizations, we unearth potential gems for each clients recruitment needs.What we doOur experience and specialization take us through scores of potential human resources that could be that instrumental player in your organization. As strategic advisors, our goal is to suss out the right personnel to be the right fit in diverse industries.We pride ourselves with a seamless approach to facilitate the pursuit of individuals who are serious about their career.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases