Fragrance Application Leader - Scent/Perfumery/Cosmetics - International Specialty Chemicals - Pioneer for a new COE Application Lab - Leadership role I am currently working on an exclusive mandate a leading International Specialty Fragrance Business to help them identify a suitable candidate for a pioneer role in Singapore. As a result of Business Capability expansion plans within this region, they are currently looking to hire an experienced fragrance application expert for a Technical Leader role that will be based in Singapore. Reporting to the VP of Innovation, the Fragrance Technology Leader will be responsible for leading the application team and to handle the laboratory operations. Key areas of focus: , Fragrance Technology, Application Team Leadership, Develop Testing protocols for Aroma ingredients, Fragrance technologies and Laboratory management Requirements - Degree in Science - 10 to 20 years of experience in a Perfumery/Scent/Fragrance application laboratory - Knowledge in Aroma Oils/Fragrances/Essential oils/Liquid Detergent will be huge advantage - Proven experience in leading a team Please send your resume in WORD format by clicking the apply button below or contact Savi on +65 6701 1524 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1216080 (Sathiyarajan Vinayagamani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases