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Front Desk Guest Service Officer|Hospitality-Shift+5Days|UP to 2K+AWS

Keywords / Skills : Front Desk Guest Service Officer|Hospitality-Shift+5Days|UP to $2K+AWS

1 - 4 years
Posted: 2019-03-18

Nationality
Singapore (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Recruitment/Staffing/RPO
Function
IT
Role
Customer Service Executive
Posted On
18th Mar 2019
Job Ref code
7121339
Job Description
Job Description :
  • Minimum 1 year experience in hospitality or relevant industry
  • Rotating Shift including Night
  • Pay up to S$2K + AWS + Attractive Staff Benefits!


Our client is one of the recognised Global Brand Leaders in the Hospitality sector with a strong portfolio
Duties:
  • Responsible for checking in guests such as registering and assigning rooms to guests.
  • Issue apartment access card and escorts guest to their apartment.
  • Manage guests accounts and information, and apartment availability in the system
  • Receive and transmit messages to guest promptly.
  • Handle guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
  • Arrange tours, taxis, and restaurants reservation for guests.
  • Handle and record guest feedback and complaints, and refer issues to supervisor or respective departments when necessary.
  • Responsible and accountable for handling and safe keeping of cash and guest valuables.
  • Perform simple bookkeeping activities, such as balancing cash accounts.
  • Make and confirm reservations.
  • Handle walk-in, email and phone enquiries.
  • Assist in property viewing for walk-in guests or on behalf of the Sales Department.
  • Perform any other duties as required and directed by the Front Office manager or Management.


Requirements:
  • Min 1 year of service in the hospitality industry or diploma in hospitality or equivalent
  • Good communication and coordination skills
  • Meticulous and service-oriented
  • Organized, neat and well-groomed
  • Able to work independently
  • Outgoing personality
  • Knowledge in MS Office (i.e. Outlook, Word, Excel)

Other Information:

Working Hours: Shift Work - 5 days including weekends and PH
(7am-430pm, 11am-830pm, 130pm-11pm, Night Shift : 1030pm-8am)
Location: Central
Salary : S$1,700 to S$2,000 / Negotiable (salary will commensurate according to experience & qualifications).


Please provide your recent photo attach to the resume before Submitting.
HOW TO APPLY:
Interested applicants may apply by sending in your updated rsum (in MS Word format) to Joel Lee Yen Ling (EA Personnel Registration No: R1873667) at


Or
Contact Joel Lee 97779338 for a short discussion

We regret to inform that only shortlisted candidates will be notified.
By submitting any application or rsum to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

About Company

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!


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