• The ability to implement and perfect responsive User Experiences that scale from phone screens to widescreen PC
• Good working knowledge of either VueJS or ReactJS
• Experience with automated software testing and continuous integration workflows
• A keen eye for detail
• Excellent verbal and written communication skills
• Ability to work in a fast-paced, agile development environment
• Once the project is stable & with additional bandwidth, opportunity will be given to take some of the china projects. Flying may happen 1-2 times every 6 months. (good to have the candidate who can speak Chinese)
Nice to Have
• Knowledge of blockchain technologies (Bitcoin, Ethereum, etc)
Softenger is one of the premier IT services company focusing on providing the latest cutting edge data center support for leading multinational banks and fortune 500 companies. Our Group provides services in management of large IT infrastructure. These services include: System Administration (All flavors of UNIX and Windows O/S) Database Administration (Oracle, Sybase and SQL Server) Security evaluation and enhancement Specialized software development Corporate training in our area of specialization
The group consists of Softenger (India) Pvt. Ltd. which has provided these services since 1990 Softenger (Singapore) Pvt. Ltd. which has provided them since 2000. Our clients include large telecom and banking sector companies. To know more about our company and clients please visit our website www.softenger.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases