Client of HackerTrail is looking for a Full Stack developer to take on a key role on our team. This individual will be working alongside a lean team to build world class technology solutions for the shipping and logistics industry. Responsibilities will include:
Designing overall architecture of the application
Maintaining quality and ensure responsiveness of applications
Maintain code integrity and organization
Understanding and implementation of security and data protection
4 - 6 years of professional software development experience
Experience with Ruby on Rails, and related libraries
Experience of Mobile development (Android or iOS or both)
Experience configuring and deploying servers on a commercial cloud provider (AWS, Google, Azure, etc.) with a strong preference towards AWS
Experience with RESTful APIs is essential
Work on full development life cycle of web development projects
Experience in a startup environment would be beneficial
Conversational ability in Japanese will be an added advantage. Note that this is not mandatory
Degree in Computer Science, Information Technology, Information Systems Engineering or related fields
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases